Support
My Recipe Genie Mobile Application
Contact Us
We're here to help! If you have any questions, feedback, or need assistance with My Recipe Genie, please reach out to us.
Email: support@ioriented.com
We typically respond within 24-48 hours during business days.
Frequently Asked Questions
How do I create a recipe?
You can create recipes in multiple ways: scan a recipe card, import from a URL, take a photo of a dish, chat with the AI Genie, or enter it manually. All options are available from the Home screen.
Can I use the app offline?
Yes! Your recipes are cached locally and available offline. New recipes will sync automatically when you're back online.
How do I delete my account?
You can delete your account from Settings > Account > Delete Account, or visit our account deletion page.
Is my data secure?
Yes, we take your privacy seriously. All data is encrypted in transit and at rest. See our Privacy Policy for details.
How do I report a bug?
Please email us at support@ioriented.com with a description of the issue, your device model, and OS version. Screenshots are helpful!
App Information
Developer
IOriented Digital Creations Limited
Website
ioriented.com